Message from your President

A message from Myrtle Barrett, CHHA National President

Happy New Year from the CHHA Board of Directors.  This year will be very exciting for CHHA with many important activities taking place.  For the first newsletter of 2018, I would like to highlight an important committee that the Canadian Hard of Hearing Association has participated in for the past 4 years.

Cindy Gordon is the CHHA Representative for the CRTC Committee and has the following to report:

On March 6-8, 2018, a meeting will be held in Toronto.  The goal is two-fold, first to have all programming captioned for persons with hearing loss and second, to have a realistic measurement system on the quality of the captioning.

I will represent CHHA and the hard of hearing’s perspective on quality captioning. Feedback to me is crucial to the success of the committee as well as completing the survey.  More information on this survey can be found below in the article entitled “Important Survey on Live Captioning in Canada.”  I encourage everyone to complete this survey.

The committee is also looking for a volunteer “NER Evaluator” from the hard of hearing community, who will receive certified training and will help evaluate captioning. NER evaluates captions by comparing them to verbatim audio transcript. These results will be used as guidelines for Canadian Broadcasters. They will have to be able to watch and listen to a program and evaluate it. Very strong English and grammar skills are needed.  If anyone is interested in this position or if you have any questions or comments, please email me directly at

Thank you.
Cindy Gordon, CRTC Committee Member